Privacy Policy

Last updated: March 2026

Forte Web Design is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

Forte Web Design is operated by John Anderson as a sole trader / family trust.

2. Information We Collect

We only collect personal information that is necessary to provide our services or respond to your enquiries.

Information you provide directly

When you submit an enquiry through our contact form, we collect:

  • Your name
  • Your email address
  • Your phone number (optional)
  • The service you are interested in
  • Your approximate budget (optional)
  • The message or enquiry you submit

We do not collect payment information through this website. All project payments are handled via invoice and bank transfer.

Information collected automatically

When you visit our website, certain information is collected automatically through Google Analytics, including:

  • Pages visited and time spent on each page
  • General geographic location (country/city level)
  • Browser type and device type
  • How you arrived at our website (e.g. search engine, direct link)

This information is aggregated and anonymised — it does not identify you personally.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiry and provide a quote or proposal
  • Communicate with you throughout a project engagement
  • Improve our website and understand how visitors use it (via Google Analytics)
  • Meet our legal and tax obligations as an Australian business

We do not use your personal information for unsolicited marketing. We will not add you to a mailing list without your explicit consent.

4. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help us understand how visitors interact with our website.

The data collected by Google Analytics is transmitted to and stored on Google servers, which may be located outside Australia. Google's use of this data is governed by the Google Privacy Policy.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

5. Cookies

Our website uses cookies solely for the purpose of Google Analytics as described above. We do not use cookies for advertising, tracking across other websites, or any other purpose.

You can control or disable cookies through your browser settings. Disabling cookies will not affect your ability to use this website.

6. How We Store Your Information

Contact form submissions are stored securely on Australian-based servers. We retain contact enquiry data for a maximum of 90 days, after which it is automatically and permanently deleted.

Project-related information (emails, proposals, invoices) is retained for 7 years in accordance with Australian tax record-keeping obligations.

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure.

7. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties.

We may disclose your information where required by law, or to our professional advisers (accountant, legal counsel) where necessary and subject to confidentiality obligations.

8. Your Rights

Under the Australian Privacy Act, you have the right to:

  • Access the personal information we hold about you
  • Correct any personal information that is inaccurate, incomplete, or out of date
  • Request deletion of your personal information, subject to our legal retention obligations
  • Complain about a breach of the Australian Privacy Principles

To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable timeframe and no later than 30 days.

If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

9. Links to Other Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to the Forte Web Design website. We are not responsible for the privacy practices of any linked sites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be published on this page with the date of last update.

11. Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us: